Cookie Policy

Last Updated: 01st January 2026

As a healthcare technology provider, we are committed to protecting user privacy and handling data responsibly.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, mobile, tablet) when you visit a website. Cookies help websites function efficiently, improve user experience, and provide analytical insights.
Cookies do not give us access to your device or any personal files.

2. Types of Cookies We Use

a) Strictly Necessary Cookies

• User authentication & session management
• Security and fraud prevention
• Load balancing and performance optimization

These cookies are essential for the website to function properly and do not require user consent.

b) Functional Cookies

• Language preferences
• Login persistence
• Role-based access (patient, insurer, admin, etc.)

c) Performance & Analytics Cookies

• Pages visited
• Time spent on pages
• Error monitoring and diagnostics

All analytics data is collected in aggregated and anonymized form and does not directly identify individuals.

d) Security Cookies

• Detecting suspicious activities
• Preventing unauthorized access
• Protecting against CSRF, XSS, and brute-force attacks

These cookies are critical for maintaining platform integrity.

e) Third-Party Cookies

• We may use limited third-party services for analytics, performance monitoring, or integrations. These third parties may set their own cookies in accordance with their privacy policies.

We do not allow third-party cookies to:

• Track users across unrelated websites
• Collect health or medical information
• Perform targeted advertising without consent

3. Cookies and Health Information

We do not store sensitive personal data or health information in cookies, including medical records, diagnostic reports, policy details, or test results. All protected health information (PHI) is processed securely on our servers using encryption and access controls.

4. Legal & Regulatory Compliance

Our use of cookies aligns with applicable data protection laws, including but not limited to:

• Information Technology Act, 2000 (India)
• Digital Personal Data Protection Act (DPDP Act), 2023
• General Data Protection Regulation (GDPR), where applicable
• HIPAA security principles (for healthcare data protection)

We apply privacy-by-design and data minimization principles across our platform.

5. User Consent & Cookie Management

When required by law, we obtain your consent before placing non-essential cookies.
You can manage or disable cookies through your browser settings or our cookie consent banner (if enabled). Please note that disabling certain cookies may impact website functionality.

6. How Long Cookies Are Stored

Cookies may be session cookies (deleted once you close your browser) or persistent cookies (stored for a defined period or until manually deleted). We regularly review cookie retention periods to ensure minimal storage.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect legal or regulatory changes, technology upgrades, or operational improvements. Any updates will be published on this page with a revised “Last Updated” date.

8. Contact Information

If you have questions about our use of cookies or data protection practices, please contact:
Jiffy Benefits
📧 Email: privacy@jiffybenefits.com